terms & conditions

Effective Date: 27/03/2025

 

  1. Introduction

Welcome to Nayana. By booking a class, attending a workshop, or purchasing a product, you agree to these Terms and Conditions. Please read them carefully.

 

  1. Yoga Classes & Workshops

 

All bookings must be made in advance.

 

Cancellations should be made at least 3 hours before the class/workshop to receive a refund or reschedule.

 

We reserve the right to reschedule or cancel classes due to unforeseen circumstances.

 

  1. Payments & Refunds

 

Payments for classes, workshops, and products must be made in full at the time of booking.

 

Refunds are only provided under special circumstances, such as event cancellations.

 

  1. Health & Safety

 

By participating in yoga classes or workshops, you acknowledge that you are in good health and able to engage in physical activity.

 

If you have any medical concerns, please consult a doctor before attending.

 

Nayana is not liable for any loss & damage whilst at a class or workshop.

Nayana is not responsible for injuries sustained during practice.

 

  1. Products & Orders (for Nayana)

 

All handmade malas and macramé items are crafted with care, and variations may occur.

 

Returns are accepted within 5 of purchase if the item is unused and in original condition.

 

Shipping costs for returns are the responsibility of the customer.

 

  1. Code of Conduct

 

Respectful behavior is expected in all classes, workshops, and online interactions.

 

Disruptive or inappropriate behavior may result in removal from a session without a refund.

 

  1. Changes to These Terms

We may update these Terms and Conditions at any time. Continued use of our services implies acceptance of any changes.

 

  1. Contact Us

For any inquiries, please reach out to:

Email: hello@nayana.co.za